Privacy Policy
The website www.verbbridge.com is owned and operated by TBC which is located in TBC. www.verbbridge.com provides language translation services for documents by matching professional translators to projects in a bespoke service which is tailored to the customer’s requirements.
This privacy policy explains how we collect, process and use personal information during the course of our business. Please make sure that you read it carefully.
Collection of Personal Information
When you visit the website www.verbbridge.com, make use of our translation services or communicate with us in any way, then we may ask you to provide some personal information such as your name, address, email address and other contact information. We may also collect some information regarding our products which you have expressed an interest in.
If you choose to place an order with www.verbbridge.com then we may ask you for additional information such as your credit card information or your billing address.
We may also collect personal information about you if you contact us as a freelance translator looking for work. Such information may be retained by us for future use unless you specifically request us not to.
You agree to only provide us with personal information that you have the consent to supply to us for use in accordance with this privacy policy. If you do not supply us with all the personal information that we have requested from you, then you may not be able to use all our products and services.
We may also collect some information about your visit to the website www.verbbridge.com, including the pages you have viewed the links that you have clicked on as well as any other actions which you have taken in connection with this website. We may also collect some standard information that your web browser will send every time you visit a website, such as your IP address, domain name, browser type and referring website address.
Use of Personal Information
The personal information that you provide us with will only ever be used by the company in accordance with this privacy policy and for the purposes outlined in this privacy policy.
We collect and use your personal information to operate and improve our website and its services. We also use this personal information to deliver products and services or to carry out any transactions that you have requested. Using personal data helps us to provide much better customer service as well as making the website easier to use.
We may also use your personal information to communicate with you. We may send you certain service communications such as welcome letters and invoices as well as information and updates about the translation services that you have requested from us.
From time to time, we may hire third party companies to provide some of our services on our behalf or to help us with the running of our business. This could include things like taking payments and delivering communications to our customers. Those companies will be permitted to obtain only the personal information that they need to deliver the service. Then they are required to maintain the confidentiality of this information and are prohibited from using it for any other purpose.
We may also disclose some of your personal information to third parties if we believe that such an action is necessary to comply with any applicable laws and regulations to defend our rights and property.
All users consent to the use and transfer of their personal information as has been detailed in this privacy policy.
Cookies
This website uses Cookies to help you sign up to the website and to personalise your online experience. A cookie is a small text file which is placed on to your computer’s hard drive by a web page server. This website uses cookies to store your preferences as well as any other information on your computer which will help the website to remember you each time you return.
All customers can either accept or decline the use of cookies, most web browsers automatically collect cookies, but you are able to modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, then you may not be able to sign in or use some of the interactive features on the website that depend on the use of cookies.
Data Subject Access Rights
All individuals have the right to request details of any of the personal information that the company may hold about them. All individuals also have the following rights, including:
- The right to request rectification of any information that is inaccurate or out of date.
- The right to erasure of your personal information, also known as “the right to be forgotten.”
- The right to restrict the way in which we are dealing with and using your personal information.
- The right to request that your personal information be provided to you in a format which is secure and suitable for re-use, also known as “the right to portability”.
We acknowledge that any person may request any information that is held about them and concerning their personal data. We will respond to all written requests as soon as possible and will always try and to provide a response with the requested information within a period of 30 days. We shall also correct any errors if requested and delete any documents or information that we no longer need provided that this is permitted under legal basis.
Security
Every effort is made to ensure the security of all of the personal information that we hold and collect about our customers. All equipment is encrypted and password protected as well as stored securely on cloud servers.
Breach Response
In the event of a security breach which could put any personal information at risk, all staff and current clients will be made aware as soon as possible. If there is a serious risk of any personal data being misused, then all contacts will be informed, and this incident will be reported.
Changes to This Privacy Policy
We will occasionally update this privacy policy to reflect the changes in our services as well as to provide customer feedback. When we post any changes to this privacy policy then we will revise the date at the top of this page to reflect when the last changes were made. We encourage you to check this privacy policy from time to time to make sure that you are up to date with all the latest changes on this privacy policy.
Get in touch
If you have any questions or if you would like to exercise any of your rights, then please get in touch with us.
